ECRobot——Enterprise AI-Agent Solution

ECRobot is a one-stop AI-Agent solution, dedicated to assisting enterprises to utilize cutting-edge technologies of automation and intelligence to reshape enterprise business processes and empower intelligent transformation of business scenarios.


ECRobot integrates the capabilities of RPA, workflow, LLMs and generative AI to provide an enterprise-level intelligent robot platform with strong learning and understanding capabilities, which can quickly respond to the needs of different industry scenarios through AI-agent task understanding and dynamic process automation.


ECRobot's flexible architecture design allows it to seamlessly adapt to various business systems, support a high degree of customization, and comprehensively improve the operational efficiency and customer service level of enterprises.

ECRobot digital employee has 3 key layers:

Cognitive layer, Perception layer and Operation layer，which can be adapted to business scenarios in different industries.

ECRobot. Transactional Robot
Transactional robot is an automated tool that mainly deals with customer transactions, and is mainly used to handle transactional work with high repetition and clear rules. It can simulate manual operations and automatically perform tasks such as data input, form processing, and system docking, greatly improving work efficiency and reducing manual error.
ECRobot.Interactive Robot
Interactive robot combined with GenAI, provides powerful natural language understanding and generation capabilities to engage in intelligent conversations with users and provide personalized, real-time feedback. It not only answers questions, but also generates content and provides decision support based on demand.
ECRobot. Multimodal Cognitive Robot
Multimodal cognitive robot, combined with multimodal LLMs, can understand and process various forms of data such as text, images, and audio at the same time, and have deeper cognitive and reasoning skills. Such robots can identify complex information, perform cross-modal understanding, and generate high-quality feedback.

ECRobot Advantages

Cloud-Native Architecture
ECRobot enables flexible enterprises deployment, ensuring seamless integration across multiple terminals (such as Web, App, and social media), and rapidly expands service capabilities.
Cognitive Empowerment
Empowered by RAG and generative AI, the customer service system can understand complex inquiries and delivers clear, accurate answers.
Multimodal Responsiveness
ECRobot supports diverse input and output formats such as text, audio, and images, enhancing customer engagement and response quality.
Multi-language
With built-in translation, facilitates multi-lingual inquiries and replies, customers only need to prepare a knowledge base in one language to achieve multi-lingual reply support.
ECRobot Tech Architecture
ECRobot Applicable Industries
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Healthcare/Medical
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E-commerce/Retail
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Finance
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Manufacturing
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M&E
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Internet

ECRobot Applicable Scenarios

Financial Management Assistant
Invoice Data Aggregation
Financial Reports Analysis
Budget Management
Account Funds Monitoring
Profit Forecasting
Public Consensus/Product Trend Analysis Assistant
Keyword Extraction
Real-time Monitoring
Risk Warning
Report Generation
Public Consensus Analysis
E-commerce Operation Assistant
Go-to-market
Tag Management
Auto-replenishment
Request for Quotation of Goods
Product Listing Review
Customer Service Robots
Quick Response
Multi-language
Multimodal Understanding
Knowledge Base Management
Batch Processing of Duplicate Issues
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